Privacy Policy

Last updated: 20/11/2025

This privacy policy explains how CIRCOE collects, uses, protects and shares your personal data when you use our website https://circoe.com.

1. Data Controller

The controller of personal data is:

CIRCOE – Logistics Consulting and Innovation
Address: 32 rue Jules Lecesne, 76600 Le Havre, France
Email: contact@circoe.com

CIRCOE does not have a Data Protection Officer (DPO). However, you may contact us for any questions regarding your personal data.

2. Personal Data Collected

We only collect the data necessary for the purposes described below.

2.1. Contact Form

  • First and last name
  • Email address
  • Phone number (if provided)
  • Company (if provided)
  • Message content
  • Consent to newsletter subscription (optional)

2.2. Newsletter

  • Email address
  • First and last name

2.3. Cookies

The website uses only technical cookies necessary for its proper functioning.

2.4. Embedded Content

Our pages may include external content (videos, posts, maps etc.). These third-party services may collect data according to their own privacy policies.

3. Purposes and Legal Bases for Processing

Purpose Data Concerned Legal Basis
Responding to requests via the contact form Information submitted Performance of pre-contractual measures
Newsletter subscription Email address Consent
Website security (technical logs) IP address and technical information Legitimate interest

4. Data Retention Period

  • Contact form: 12 months from the last exchange.
  • Newsletter: until you withdraw your consent (you may unsubscribe at any time).
  • Technical cookies: maximum duration of 13 months (according to CNIL guidelines).

5. Data Recipients

Your data may be shared with:

  • The CIRCOE internal team
  • Our web hosting provider
  • Our email or newsletter services (Infomaniak)
  • Technical service providers responsible for website maintenance

We ensure that all our processors comply with the GDPR.

6. Data Security

We implement all necessary technical and organisational measures to protect your data:

  • Secure hosting
  • Restricted access to data
  • HTTPS connection
  • Regular updates of WordPress and its plugins
  • Regular backups

7. Your Rights Regarding Your Data

In accordance with the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to object
  • Right to restrict processing
  • Right to data portability
  • Right to withdraw your consent at any time
  • Right to lodge a complaint with the CNIL

To exercise your rights:
contact@circoe.com

We will respond within 30 days.

8. Cookies and Trackers

8.1. Technical Cookies

These cookies are essential for the proper functioning of the website (user session, preferences and security).

9. Changes to the Policy

CIRCOE may update this privacy policy at any time to reflect legal or technical developments. The latest version is always available on this page.

10. Contact

For any question regarding this privacy policy:
contact@circoe.com
CIRCOE
32 rue Jules Lecesne, 76600 Le Havre, France