Subject

Monitoring the Development and Deployment of a Tailor-Made Information System

Name

TSN - Sogestran Group TSN

Program or activity

Tank Container Cleaning and Repair

Category

The project

- Supported TSN in defining functional processes in coordination with the software provider Attinéos.
- Participated in functional specification meetings and formalised the required adjustments.
- Monitored the development of the solution.
- Ensured consistency between TSN’s operational requirements and the tool’s configuration.
- Provided go-live support by assisting field teams during the start-up phase.
- Contributed to deliverable validation, functional acceptance testing and the implementation of necessary adaptations.

Our results

- Developed, tested, and deployed a management tool covering all tank container repair operations.
- Formalised the target processes to be integrated into the new tool, from arrival forecasting through to invoicing, including workshop management and customer-specific and technical requirements.
- Coordinated the TSN / Attinéos project team through steering and technical committees.
- Facilitated functional adoption by end users.
- Reduced duplicate data entry, saved time and improved data reliability.