The project
- Assessed the skills and responsibilities of the Warehouse Manager and team leaders.
- Trained and coached the Warehouse Manager in management techniques and organisational methodology.
- Supported the Warehouse Manager in structuring the human and material organisation, including workforce planning, versatility and seasonality.
- Implemented tools and indicators to monitor operational performance and quality.
- Supported the formalisation of internal procedures and communication between the Warehouse Manager and team leaders.
- Raised awareness of resource planning, preventive management and maintenance of material handling equipment.
- Facilitated individual and collective working sessions on managerial posture and team leadership.
Our results
- Established a clear and structured logistics organisation with formalised roles.
- Professionalised warehouse management through the adoption of structured managerial practices.
- Improved internal communication between the Warehouse Manager, team leaders and logistics operators.
- Optimised human resource planning according to peak activity periods.
- Created and shared job descriptions and standardised procedures.
- Increased the Warehouse Manager’s autonomy and confidence in decision-making.
- Strengthened the Manager’s skills in planning, priority management and performance monitoring.
- Reinforced the safety culture and compliance with SEVESO requirements.
- Improved operational management and HR reporting.
- Developed a shared process validated by management and field teams.
